For information and tools to help you understand: refer to our |
The Accessibility Standards for Customer Service became law on January 1, 2008.
All businesses or organizations that provide goods or services to the public or to other third parties in Ontario are legally required to comply with the requirements of the standard.Public sector organizations must:
- comply with the standard by January 1, 2010, and
- file their first accessibility report by March 31, 2010.
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Learn More Visit the Government of Ontario e-Laws website to read the text of the Accessibility Standards for Customer Service, Ontario Regulation 429/07. Follow our step-by-step instructions on how to file your organization's Accessibility Report. |
Complying with the accessibility standards for customer service
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