The Accessibility for Ontarians with Disabilities Act, 2005 calls on the

• business community
• public sector
• not-for-profit sector
• people with disabilities or their representatives

to develop, implement and enforce mandatory accessibility standards.

Accessibility standards are the rules that businesses and organizations in Ontario will have to follow to identify, remove and prevent barriers to accessibility.

The first standard to come into effect is the Accessibility Standards for Customer Service.

Ontario is also developing standards in the areas of:

• built environment (buildings and other structures)
• employment
• information and communications
• transportation.