If there are any changes to your employee's status, you need to notify us within 10 days. For example, if the employee quits, gets fired, is laid off, or cannot work because of injury or illness.

Send us a letter telling us the:

• name of the employee
• 7-digit Family Responsibility Office case number, and
• why you are not deducting support payments.

If your employee is getting short or long-term disability payments, tell us the name of your company's insurance company.

You can send your letter by mail or fax to:

Family Responsibility Office
Ministry of Community and Social Services
P.O. Box 220
Toronto ON M3M 3A3
Fax: (416) 240-2401

This is our mailing address for correspondence only.
If you are making support deduction payments by cheque or money order, send them to:

Family Responsibility Office
P.O. Box 2204
Station P
Toronto ON M5S 3E9

If you use ECLIPS to make support deduction payments and you need to report:

• any changes to the employee's status or
• an interruption in deducting support payments

you can do so by filling out the online electronic employment change form.

 

Learn More Read our Fact Sheet: Information for Employers/Income Sources This fact sheet is also available in other languages.