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Coming soon!

The Family Responsibility Office will soon be offering an enhanced phone service for clients.

When calling our office, you will have to:

  • enter your 7-digit case number, and
  • provide your current information.

Please keep your case number handy. You'll need it when you call us.

24-Hour Automated Information Line
Tel: 416-326-1818
Toll-free: 1-800-267-7263

For general information about the Family Responsibility Office and recent transactions on your case.

Client Services Call Centre
Monday to Friday, 8 am to 5 pm
For specific enforcement information.
Tel: 416-326-1817
Toll-free: 1-800-267-4330

ISO Unit (When one person lives outside of Ontario)
Local: 416-240 2410
Toll Free: 1 800 463 3533

TTY (Service for people who are Deaf, deafened or hard of hearing)
1-866-545-0083

Fax Number for Correspondence
Fax: 416-240-2401

Mailing Address for Correspondence (not for financial payments)
Family Responsibility Office
Ministry of Community and Social Services
P.O. Box 220
Toronto ON M3M 3A3

Mailing Address for Payments (not for correspondence)
Family Responsibility Office
Ministry of Community and Social Services
P.O. Box 2204
Station P
Toronto ON M5S 3E9

Mailing Address for Correspondence on Interjurisdictional Support Order Matters (Do not send payments to this address.)

Family Responsibility Office
ISO Unit
P.O. Box 640
Toronto ON M3M 3A3
Canada

Mailing Address for Freedom of Information Requests (Please include a $5.00 cheque or money order payable to Minister of Finance.)

FIPPA Representative
Family Responsibility Office
P.O. Box 524
Downsview ON M3M 3A3